We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, schedule a move, or use our services.
1. Information We Collect
We may collect the following types of personal information:
Name, phone number, and email address
Pick-up and delivery addresses
Service preferences and booking details
Payment or billing information (if applicable)
Communication preferences and history
Website usage data collected via cookies or analytics tools
2. How We Use Your Information
We use your information to:
Schedule and manage moving appointments
Provide quotes and service confirmations
Send SMS or email notifications about your booking
Improve our website and customer experience
Communicate updates, promotions, or service-related information
3. SMS Compliance & Opt-In Details
By submitting your phone number through our forms or chat systems, you consent to receive automated text messages from Moving To VA WV Inc. regarding:
Booking confirmations and reminders
Delivery or service updates
Customer support communications
Occasional promotional messages
Message frequency may vary. Standard message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance.
Your consent is not a condition of purchase. Opting out of marketing texts will not affect essential service notifications.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share limited data only with:
Trusted third-party providers (e.g., CRM, SMS, or payment processors)
Legal authorities when required by law
Internal staff for scheduling, billing, and customer service purposes
All third-party providers are required to protect your information and comply with data security standards.
5. Data Security
We maintain reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to take care when sharing sensitive information online.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or updates to your information
Request removal from our contact or marketing lists
To exercise your rights, contact us using the details below.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect new regulations or business practices. Updates will be posted on our website with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email:[email protected] 📍 Address: 201 N Loudoun Street Suite #101 Winchester, VA 22601 📞 Phone: (540) 336-6130
